21st Century Concierge Services
Concierge services have become ubiquitous. Around the world, more and more airlines, hotels, banks and high-end credit cards are offering them. Unfortunately, too often, the service is limited to a more or less sophisticated call center where a more or less sharp agent attempts to accommodate a client’s request.
In the face of this depersonalization of the client relationship, Paul Maxence created Haute Conciergerie.
The concept is a Paul Maxence creation. We wanted to restore the lustre of a still little known profession because it meets the needs of the 21st century down to the slightest detail.
Similar to haute couture or haute joaillerie, Haute Conciergerie is a craft, delivered on a human scale, subtly technological and reserved for an elite clientele.
The success of Haute Conciergerie lies in the ultra-personalized relationship with the client, who can entrust Paul Maxence, in complete confidence and confidentiality, with the organization of their professional, private and family lives.
At Paul Maxence, we like to say that we are the conductors of the lives of our clients who have confided us its score.